Terms and Conditions

Last Updated: February 15, 2026
Company: Norman Design Company, LLC (“NDC,” “we,” “us,” “our”)

1) Plain-language summary (not a contract)

• You can use our website if you follow the rules below.
• If you submit a form, book a call, request info, or buy services, you agree we can contact you about that request.
• If you opt in to marketing (email or SMS), you can opt out anytime.
• Our site and content are provided “as-is,” and our liability is limited as allowed by law.

This summary helps readability, but the legal terms below control if anything conflicts.

2) Acceptance of these Terms

By accessing or using this website, booking services, submitting any form, downloading resources, or otherwise interacting with NDC online, you agree to these Terms and Conditions (“Terms”). If you do not agree, do not use the website.

3) Changes to these Terms

We may update these Terms from time to time. The “Last Updated” date shows when changes take effect. Your continued use of the website after changes means you accept the updated Terms.

4) Eligibility and permitted use

You must be able to form a legally binding contract in your jurisdiction to use this website. You agree to use the website only for lawful purposes and in compliance with these Terms.

5) Intellectual property and license

All content on this website, including text, graphics, logos, icons, images, audio, video, downloads, templates, designs, workflows, and code snippets (collectively, “Content”), is owned by or licensed to NDC and is protected by intellectual property laws.

Limited license: We grant you a limited, revocable, non-exclusive, non-transferable license to access and use the website and Content for your personal or internal business purposes. You may not copy, reproduce, distribute, publicly display, modify, create derivative works, sell, sublicense, scrape, or exploit any Content except as expressly permitted in writing by NDC.

6) Prohibited activities

You agree not to:

• Attempt to gain unauthorized access to any system or account.

• Interfere with the website’s operation, security, or performance.

• Use any robot, scraper, crawler, or automated tool to access the website in a way that overloads or disrupts it.

• Upload or transmit malware, spyware, or malicious code.

• Use the website to harass, defraud, or infringe the rights of others.

• Misrepresent your identity, affiliation, or intent.

7) User submissions and feedback

If you submit content to us (for example: project details, files, feedback, testimonials, comments, or suggestions), you represent you have the right to share it.

Unless otherwise agreed in writing, you grant NDC a worldwide, royalty-free, non-exclusive license to use, reproduce, modify, and display such submissions solely to:

• evaluate and respond to your inquiry,

• provide and improve services,

• maintain records and compliance,

• publish testimonials only with your permission (as described below).

Testimonials: If you provide a testimonial, you agree we may use it for marketing only if you affirmatively authorize publication (for example via a release checkbox, email confirmation, or signed release). We may edit for clarity while preserving meaning.

8) Services, proposals, and deliverables

Website use does not create a client relationship. A client relationship begins only when both you and NDC sign a written agreement (which may include a proposal, service agreement, statement of work, or similar).

Any timelines, pricing, and deliverables are governed by the signed agreement, not by general site content.

9) Payments, invoices, and taxes

If you purchase services, you agree to pay the fees and comply with the payment terms in your written agreement and/or invoice. You are responsible for any taxes imposed on your purchase, except taxes on NDC’s income.

10) No guarantees and results disclaimer

Design, marketing, SEO, conversion optimization, accessibility remediation, automation, and similar services can improve outcomes, but results depend on many factors outside our control (market conditions, offer quality, ad budgets, compliance, client responsiveness, third-party platforms, and more). Unless a signed agreement explicitly guarantees a specific result, NDC makes no guarantee of outcomes.

11) Educational content disclaimer

Any information provided on the website, in downloads, or in communications is for general informational purposes and is not legal, medical, financial, or professional advice. You should consult qualified professionals for advice specific to your situation.

12) Third-party tools, links, and integrations

The website may reference or link to third-party websites, tools, or services. NDC does not control third-party services and is not responsible for their content, security, availability, or practices. Your use of third-party services is at your own risk and subject to their terms and policies.

13) Marketing communications, consent, and opt-out

13.1 Email communications and CAN-SPAM compliance

If you provide your email to us, we may send:

• Transactional or relationship emails (for example: replies to inquiries, appointment confirmations, invoices, project updates).

• Marketing emails only when you opt in or when otherwise permitted by applicable law.

Unsubscribing: All marketing emails will include an unsubscribe mechanism. We will honor unsubscribe requests as required by law.

You understand that even if you opt out of marketing emails, we may still send non-marketing messages that are necessary to provide services or respond to you.

13.2 SMS and MMS text messaging terms (marketing and informational)

Opt-in required for marketing: By opting in to receive SMS/MMS messages from NDC, you provide your prior express written consent to receive recurring marketing text messages (which may be sent using automated technology) at the mobile number you provide.

Consent is not a condition of purchase: Your consent to receive marketing texts is not required to buy goods or services.

Message frequency: Message frequency varies.

Msg and data rates may apply: Message and data rates may apply.

How to opt out: You can opt out at any time by replying STOP to any message. After you opt out, you may receive one final confirmation message.

Help: Reply HELP for help or contact us at lj@designndc.pro or 541-234-4425.

Carrier disclaimer: Mobile carriers are not liable for delayed or undelivered messages.

Accurate number and updates: You represent that you are the authorized user of the number provided and you will notify us if your number changes.

No third-party marketing use of SMS consent: We do not sell or share your SMS opt-in consent to third parties for their own marketing.

Informational vs marketing: Even if you opt out of marketing texts, we may still send non-marketing messages when necessary (for example: appointment reminders you requested), unless your opt-out must apply more broadly under applicable law.

13.3 Calls, voicemail, and other channels

If you provide a phone number, we may contact you by phone regarding your request or relationship with us. Marketing calls, prerecorded messages, and similar communications will be sent only as permitted by applicable law and your consent choices.

13.4 Opt-out processing and timing

We will make reasonable efforts to process opt-out requests promptly and maintain suppression lists as needed to respect your preferences. For email, laws require honoring opt-out requests within specific timelines and conditions.

14) Privacy

Our collection and use of personal information is described in our Privacy Policy. The Privacy Policy is incorporated into these Terms by reference.

15) Disclaimer of warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE WEBSITE AND CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We do not warrant that the website will be uninterrupted, error-free, secure, or free of viruses or other harmful components.

16) Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• NDC WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO YOUR USE OF THE WEBSITE OR CONTENT, EVEN IF ADVISED OF THE POSSIBILITY.

• NDC’S TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THE WEBSITE OR THESE TERMS WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS (US $100), OR THE AMOUNT YOU PAID NDC IN THE SIX (6) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, WHICHEVER IS GREATER.

Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

17) Indemnification

You agree to defend, indemnify, and hold harmless NDC and its owners, contractors, and affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising from or related to:

• your use of the website,

• your violation of these Terms,

• your violation of applicable law or the rights of any third party,

• content or information you submit to us.

18) Dispute resolution, arbitration, and class action waiver

Please read carefully. This affects your legal rights.

To the fullest extent permitted by law, any dispute arising out of or relating to these Terms or the website will be resolved as follows:

1. Informal resolution first: Before filing a claim, you agree to contact us and attempt in good faith to resolve the dispute informally by emailing lj@designndc.pro with a description of the issue and the relief you seek. If we cannot resolve the dispute within 30 days, either party may proceed.

2. Binding arbitration: Except for small claims matters and injunctive relief related to intellectual property or unauthorized access, disputes will be resolved by binding arbitration administered by a recognized arbitration provider under its rules. The arbitration will occur in a mutually agreed location, or by video conference when feasible.

3. Class action waiver: You and NDC agree that claims must be brought on an individual basis only, not as a class, collective, consolidated, or representative action.

4. Governing law: These Terms are governed by the laws of the State of Wyoming, without regard to conflict-of-law rules, except to the extent preempted or supplemented by applicable federal law.

If arbitration or class waivers are limited in your jurisdiction, those provisions apply only to the extent enforceable.

19) Termination

We may suspend or terminate your access to the website at any time for any reason, including suspected violation of these Terms, security concerns, or unlawful activity. Sections that by their nature should survive termination will survive (including intellectual property, disclaimers, limitation of liability, indemnity, and dispute resolution).

20) Electronic communications and signatures

You consent to receive communications from us electronically (for example: email, website notices, and text messages where you have opted in). You agree that electronic communications satisfy legal requirements for written notice, where permitted.

21) Accessibility and accommodations

NDC aims to provide an accessible experience. If you encounter accessibility barriers, contact us at lj@designndc.pro with “Accessibility” in the subject line and describe the issue and the page URL. We will make reasonable efforts to provide information in an alternative format.

22) Contact

Questions about these Terms:

• Address: Norman Design Company, LLC, 30 N Gould St Ste N., Sheridan, WY 82801

• Email: info@designndc.pro